General shipping conditions
Your item will be shipped 24h to 72h after Payment received. We always provide tracking number, however some countries don’t update tracking for international shipments
Express shipping 3 to 7 days : $20
Standard shipping 2 to 6 weeks : 6.5
Delivery times is not the same for all countries, you can contact us and we will give you an expected delivery date for your order.
How do I know if my order has been shipped ?
We will send you a shipping confirmation email with all the tracking information
How do I know the expiry date of the product I want to order ?
All our products come with a minimum expiry date of 1 year, you can also contact us to know the exact expiry date
Are your products authentics ?
Of course, we are selling only genuine products since several years now, and we test all our products. Ingredients lists are available on request , so feel free to contact us
The item I received is damaged, what can I do ?
Please contact us imediately, and take pictures of the products, wil will send you a new one or give your money back
I am not happy with the product , what can I do ?
If your product is unopened and not damaged, you can send it back to us, we will give your money back.
I received something different from what I ordered, what can I do ?
Contact us immediately, we will send you the right products, and we will give you instructions on how to return the other one.